The Result: The customer received parts that met their specifications in time to catch up on customer shipments.

Delta t had made some grooved tubes on a small scale with some adapted tooling on a twist machine. Delta t determined they could design and build a machine to fabricate the desired size of tube with the required tolerances needed by the customer.

The customer was desperate for parts! The last two shipments they had from the then-current supplier were rejected because they did not meet specifications.

Delta t quickly made a simple, yet functional "groove machine". This 'manual' machine was used to get parts to the customer while Delta t was building a machine that would automatically fabricate the tubes. The manual mode took 2 operators instead of one. Delta t had made a commitment to respond immediately to the customer's emergency. Production started at 5:30 am and went to 10:00 pm. Saturday overtime was also used.

Delta t did not have the second shift personnel available at that time so supervisory and office personnel (including the President) worked nights to insure the maximum number of tubes were produced. Parts were shipped overnight on a daily basis to keep the customer's assembly line in operation.

Because of this enormous effort, the customer received parts sufficient to catch up on the production of their orders. Delta t used its entire staff to meet shipping deadlines despite a full workload.

After a number of years of production on that original machine, a new generation of groove machine with later technology has reduced operations steps and labor while improving quality and consistency.

Delta t has another satisfied customer that is pleased with the parts and the service